Texas Transformers & Equipment Inc. (TTE,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quotation, or otherwise engage with our products and services.

We may collect the following categories of information:

• Contact Information: Your name, email address, telephone number, company name, job title, and other information you voluntarily provide.
• Business and Project Information: Project requirements, transformer specifications, drawings, delivery requirements, and other information submitted through inquiries or requests for quotation.
• Technical and Usage Information: Your IP address, browser type, device information, operating system, referring pages, pages visited, and other website usage information collected through cookies and similar technologies.
• Communications: Information contained in emails, contact forms, telephone conversations, and other communications with TTE.

Please do not submit confidential or proprietary information unless appropriate confidentiality arrangements are in place.

We may use the information we collect to:

• Respond to inquiries and requests for quotations.
• Evaluate project requirements and provide requested products or services.
• Communicate about orders, projects, manufacturing, logistics, and customer support.
• Improve our website, products, services, and customer experience.
• Send company news, product information, or marketing communications where permitted by law.
• Maintain the security and proper operation of our website.
• Comply with applicable legal, regulatory, and contractual obligations.
• Protect the rights, property, and safety of TTE, our customers, and others.

TTE does not sell or rent personal information. We may share information with the following parties when reasonably necessary:

• Our affiliates, manufacturing partners, including Telawne Power Equipments Private Limited, and other project partners involved in evaluating or fulfilling customer requirements.
• Service providers that support website hosting, email communications, analytics, information technology, logistics, and other business operations.
• Professional advisers, such as attorneys, accountants, insurers, and auditors.
• Government agencies, regulators, courts, or other parties when disclosure is required by law or necessary to protect our legal rights.
• A purchaser, investor, or successor entity in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

We require third parties handling personal information on our behalf to use it only for authorized purposes and to provide appropriate protection.

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve performance.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the website.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted through the website.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and contractual obligations, resolve disputes, and maintain appropriate business records.

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we maintain about you.
• Request correction or deletion of your personal information.
• Object to or request restrictions on certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us. Service-related and transactional communications may continue where necessary.

To submit a privacy request, contact us at info@txtransformers.com. We may need to verify your identity before completing your request.

Our website may contain links to websites operated by third parties. TTE does not control and is not responsible for the content, security, or privacy practices of those websites. We encourage you to review the privacy policy of each external website you visit.

Our website and services are intended for businesses and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Any changes will be posted on this page, and the Effective Date will be updated accordingly.

If you have questions about this Privacy Policy or how TTE handles personal information, please contact:

Texas Transformers & Equipment Inc.

Email: info@txtransformers.com